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 01-12-2018 04:14 PM
kadi1981
 
I have a credit balance on my account. I would like to merge another Cricket account (with a single line) into my account. What is the best way to do this? Online chat or call or Store visit?

I would most likely do it at the end of the billing cycle of the other line. I guess I will be charged pro-rated amount for this line from the day it is merged till the end of my billing cycle.

Thanks!
 
 01-12-2018 06:28 PM
zubrin
 
Online chat is the best. If both lines are single, they should get married as soon as possible. If I were you, I would get more people and form a 4 line group on Unlimited 2 plan and keep the monthly fee at $25 for each line before taking the next step.
 
 01-12-2018 09:44 PM
thefisch
 
+1 for chat to do the merge. Be sure to save a copy/screenshot of current credits and chat in case there is an issue later.
 
 01-12-2018 10:28 PM
kadi1981
 
Originally posted by zubrin:
Online chat is the best. If both lines are single, they should get married as soon as possible.


Thank you. Yes, both accounts are single line. The other account has a small credit balance that will be used up next month. I want to use that up before I merge for I fear that merging now will result in losing that small credit.
 
 01-12-2018 10:30 PM
kadi1981
 
Originally posted by thefisch:
+1 for chat to do the merge. Be sure to save a copy/screenshot of current credits and chat in case there is an issue later.


Thanks! Online chat is the way to go.

I guess I will need the pin and answer to security question for the other lien to do the merge, right? What will I need?
 
 01-12-2018 11:16 PM
zubrin
 
Originally posted by kadi1981:
Thanks! Online chat is the way to go.

I guess I will need the pin and answer to security question for the other lien to do the merge, right? What will I need?


You just need phone number and PIN. Which plan do you have on each line and what are the due date for each line?
 
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