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 12-05-2017 07:11 PM
I'm helping several people get setup with new cell phone plans.

For this group:
* Customer service will be important.
* Their preferred networks are AT&T or Verizon.

The three that I'm aware of that fit those considerations are:
* Boom
* PureTalk
* Consumer Cellular

Any other suggestions to add to that list, or thoughts about the ones I listed?
 12-05-2017 08:08 PM
How much are they thinking about spending per month / what kind of service? The choices are different at $40-50 per month than at $20 per month. For those spending on the higher end, Verizon Prepaid is competitive.

Maybe someone can comment on Cricket, an AT&T sub.

You may know more than me - but someone else in your position mentioned using CallingMart for refills to save a few $.
 12-05-2017 08:29 PM
what about the prepaid service through at&t or verizon? a person could go into any verizon or at&t store for help
 12-05-2017 10:29 PM
Whoops, meant to include these details:
* They currently spend $78 a month for 3 lines on T-Mobile postpaid (very old phones and plan), and current budget is the same.
* As far as data, I'll get as much as I can for them within that budget.

From what I've looked at, going directly with AT&T prepaid or Verizon prepaid, both seemed to get much more expensive. But I rarely look at going those routes, so I might have missed the details, am I wrong?
 12-05-2017 10:40 PM
Ten Four
Well, if one is over 55 you can get two lines, unlimited everything, for $60 on T-Mobile. The 55+ plan is a great deal. AT&T Prepaid is probably the best cs on the AT&T side, PureTalk is pretty good too, and Consumer Cellular is reported to be good. Not sure what you're going to find at $78 for three lines except very limited plans. On AT&T Prepaid you can get three lines on the $35 plan for a total of $75 after multiline discounts, plus you'll have to add in sales tax but not all the usual nonsense "taxes and fees." That gives you 1GB per line.
 12-05-2017 10:51 PM
Understood - in that price range, choices will be more restrictive.

I would keep them on T-Mobile, but it appears once on T-Mobile prepaid or an MVNO, the coverage won't be sufficient in their areas.

Boom and Puretalk both have 1GB of data and unlimited talk and text. Consumer Cellular looks like it might come in about the same for data and price. I have direct experience with Boom and I like their customer service. Puretalk and Consumer Cellular I don't have first hand knowledge of, but I've heard good things. Any thoughts about those last two, or any others that I should consider?

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