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 01-12-2018 09:24 PM
 Boz1
 
Originally posted by GPz1100:
I think "call history" needs a more formal definition.

Specifically I'm referring to this as call history not syncing.

Not this: (hangouts conversations).
Thanks for the pictures for clarification. That is the same thing I'm referring to.

When installing Hangouts on a new device, Hangouts texts messages (conversations) DO sync across devices, but "Recent Calls" (call history) does NOT sync.
 
 01-13-2018 02:15 AM
sharp99
 
In my case where you're in the Hangouts dialer where you enter the number or contact name it doesn't find any of my contacts, call history doesn't show unless it's history on that particular device. Where as the Google voice app does sync across all my devices, it even syncs calls I've made with Hangout. I've almost completely switched to Google voice (unlimited at&t minutes), Hangouts sends horribly pixelated pictures and is just generally slow and clunky too, but no incoming video with GV 😵...
 
 01-13-2018 03:09 AM
whacker
 
So in your Settings area of Hangouts it displays your Google account name at the top, and further down it shows your GV number, and a few more lines down it shows Verified numbers which typically would be your GV number as well as the handset's number, correct? Just checking.
 
 01-13-2018 03:43 AM
sharp99
 
Originally posted by whacker:
So in your Settings area of Hangouts it displays your Google account name at the top, and further down it shows your GV number, and a few more lines down it shows Verified numbers which typically would be your GV number as well as the handset's number, correct? Just checking.

Yes it's my only account and my Google voice number is the verified number, but sure what the point of that is. Also noticed call history doesn't go back past mid November. Like I said though I'm just playing around with it as I don't rely on it. Just some observations.
 
 01-13-2018 04:18 AM
whacker
 
On my devices my handset numbers are also verified. No idea if that has any bearing on this.

On the Hangouts support forum it is suggested to Force Stop the Dialer app, then open up Hangouts and check things. If no improvement, try uninstalling Dialer, restarting device, reinstall Dialer, check operation. https://support.google.com/hangouts/forum/AAAAfpFnBZ8TVRBGSzOSCE/?hl=en
 
 01-13-2018 04:03 PM
 Boz1
 
sharp99, why are you IGNORING my questions about the permissions you've given the Hangouts app on your phone?

DOES HANGOUTS HAVE PERMISSION TO ACCESS YOUR PHONE'S CONTACTS?????
 
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