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 01-12-2018 10:46 PM
 bw01
 
Originally posted by gunterm:
I tried both of my SIMs 2 days ago, one is a voice/data/text version, the other is data-only. At first I thought they had been killed but it turns out I just needed to wake them up from the dashboard.

Does anyone know how you find the ICCID of your SIM now from the new dashboard? I can't tell mine apart anymore.


Log in to your account and then go to this URL: https://www.freedompop.com/account/device_list.htm

Since I figured that page may eventually go away, I went to this page: https://my.freedompop.com/devices and renamed the device to include the ICCID.
 
 01-13-2018 07:45 AM
 rfranzq
 
Would you believe?

I usually fire up my phone with a FP Global SIM at least every other day.
Today, when I turned it on after Noon, it did not find the cell network.
I checked it now at 7pm and it is now on FP. But I soon discovered no data.
Writing this at 11:30pm, a connection, but still no data.

Any thoughts?

And it is in its last 24 before renewal.
 
 01-13-2018 03:15 PM
min1968
 
Originally posted by rfranzq:
Would you believe?

I usually fire up my phone with a FP Global SIM at least every other day.
Today, when I turned it on after Noon, it did not find the cell network.
I checked it now at 7pm and it is now on FP. But I soon discovered no data.
Writing this at 11:30pm, a connection, but still no data.

Any thoughts?

And it is in its last 24 before renewal.


me too. 3 global SIM stopped working since last night. North California.
 
 01-13-2018 03:23 PM
ShredFred 
 
My global Sim still working in NYC as of 1-13. Fingers crossed....

Sent from my Moto G (4) using Tapatalk


I haven't received any notices about deactivation or upgrades
 
 01-13-2018 10:09 PM
russsell
 
Still have a working global SIM as of the time of this post.
 
 01-14-2018 01:35 AM
AEmgee
 
Originally posted by russsell:
Still have a working global SIM as of the time of this post.


For those with these Global SIMs, for increased clarity could you please report:

1. Working or not working
2. Received email about service interruption on January 3 or not
3. Current area of the world

Thanks!
 
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